Claims Service
TRUSTED PROCESS

Excellent Claims Service

Our commitment is transparency. We ensure your journey from accident to settlement is seamless and stress-free.

  • Claims are handled fairly and settled promptly
  • Complete transparency on handling procedures
  • Clear, detailed explanations regarding outcomes
24-Hour Reporting

Every accident must be reported within 24 hours of the occurrence date.

Motor Claims Handling
MOTOR SPECIALISTS

Unique Motor Claims Handling

Preferred repair service providers
Swift minor repair authorization
Direct spare part cost settlement
Customer-preferred agent options
24/7 branch claim assistance
Dual recovery yards in Addis Ababa
Dedicated customer service desk
Swift inspector dispatch
Unique Claims Handling

Modernized Digital Solutions

01. Optimized Digital Platform

Say goodbye to paperwork. Our digital system handles claims with surgical precision.

02. No One-Size-Fits-All

We adopt unique, form-fitted solutions tailored to your specific situation.

03. Proactive Follow-ups

Automated tracking for all reported claims to ensure we never miss a deadline.

• report within 24 hours • report within 24 hours

Requirements from Customer at time of claims

Every accident shall be reported within 24 hours of the accident date.