
TRUSTED PROCESS
Excellent Claims Service
Our commitment is transparency. We ensure your journey from accident to settlement is seamless and stress-free.
- Claims are handled fairly and settled promptly
- Complete transparency on handling procedures
- Clear, detailed explanations regarding outcomes
24-Hour Reporting
Every accident must be reported within 24 hours of the occurrence date.

MOTOR SPECIALISTS
Unique Motor Claims Handling
Preferred repair service providers
Swift minor repair authorization
Direct spare part cost settlement
Customer-preferred agent options
24/7 branch claim assistance
Dual recovery yards in Addis Ababa
Dedicated customer service desk
Swift inspector dispatch

Modernized Digital Solutions
01. Optimized Digital Platform
Say goodbye to paperwork. Our digital system handles claims with surgical precision.
02. No One-Size-Fits-All
We adopt unique, form-fitted solutions tailored to your specific situation.
03. Proactive Follow-ups
Automated tracking for all reported claims to ensure we never miss a deadline.
Requirements from Customer
at time of claims
Every accident shall be reported within 24 hours of the accident date.





